FAQs

What is gold filled jewelry?

Gold filled jewelry is composed of a solid layer of gold that is bonded to a base of another metal.

Why do you sell 18k gold filled jewelry?

Gold filled jewelry is a safe metal for people with sensitive skin, more durable and contains a more measurable amount of gold than gold plated jewelry. Gold filled jewelry should not tarnish or chip allowing your piece to have a “lifespan” of about 10 to 30 years.

We searched for the highest-quality, most durable pieces so that you can wear your jewelry for years!

Will you ever sell silver jewelry?

Subscribe to our email list to be the first to know when we have made this an addition to our store!

Can my jewelry tarnish?

Yes, your jewelry can tarnish but on the rarest occasion will this occur. 

Can I wear my necklace in the shower?

You are fine to shower in your jewelry, but we highly recommend that you remove it and avoid getting wet.

Do you offer returns/refunds/exchanges?

Our items are handcrafted and made to order. We do not accept any returns or exchanges unless you have received an incorrect item.

In the event your order is incorrect, please email us your first and last name, your order number, and a photo of what you have received. After your claim has been reviewed and confirmed, we will replace your order within 3-5 business days.

Contact Us

You can email our team at info@sarozja.com with any questions or concerns regarding your order.

Response Time: 1-3 business days.